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Legal & Data Transparency

Privacy Policy

How Indus Enclave and Al-Ashraf Group of Companies protect your personal records, booking documentation, and communication privacy with full transparency.

Last Updated: October 2026
100% Confidential Booking
Zero Third-Party Data Selling

Our Commitment to You

Indus Enclave and Al-Ashraf Group of Companies treat your personal and financial documentation with the utmost care and confidentiality. We only collect the information necessary to process your property bookings, prepare official allotment files, and provide you with seamless ownership support.

Section 1

Introduction & Scope

This Privacy Policy explains how Indus Enclave Housing Project (“Indus Enclave”, “we”, “our”, or “us”), a flagship development by Al-Ashraf Group of Companies, collects, protects, uses, and safeguards information provided by visitors to our website (indusenclave.com), prospective buyers, overseas clients, and registered plot and villa owners.

By accessing our website, submitting an inquiry, scheduling a site visit, or providing documentation for booking a plot or constructed villa, you agree to the collection and handling of your information as outlined in this policy.

Section 2

Information We Collect

We collect information only when it is voluntarily submitted by you or strictly required for legitimate property sales, booking verification, and ownership transfers:

Direct Contact & Inquiries

Your full name, phone number, WhatsApp contact, email address, city/country of residence, and property preferences submitted through our contact and inquiry forms.

Property Booking Documentation

Copies of your CNIC or NICOP, passport-sized photographs, next-of-kin / nominee CNIC copy, mailing address, and bank payment receipts or deposit slips.

Payment Records & Milestones

Transaction dates, installment receipt numbers, bank draft references, and registered ledger balances associated with your allotted plot or villa file.

Technical Device Data

Standard website traffic data such as browser type, device operating system, general location (city level), and pages viewed to ensure smooth site performance.

Section 3

How We Use Your Information

We use the information collected exclusively for legitimate real estate and customer service operations:

  • Official Allotment & Booking: Generating your official file number, verifying applicant identity, and issuing formal payment receipts and allotment letters.
  • Project & Payment Communication: Sending timely notifications regarding installment due dates, development milestones, possession readiness, and event invitations.
  • Site Visit Coordination: Scheduling in-person guided site visits to our M-9 Motorway Nooriabad site, coordinating transport, and arranging property viewings.
  • Legal Verification: Fulfilling standard property ownership guidelines as prescribed by civic authorities like the Sindh Building Control Authority (SBCA) and Sehwan Development Authority (SDA).
Section 4

Document & Data Security

We understand that real estate transactions involve critical personal and identification records. Indus Enclave enforces strict multi-layered security controls:

Physical Record Vaults

Stored securely at our head office with restricted authorized personnel access.

Encrypted Digital Storage

Digital applicant scans and payment ledgers are protected behind secure servers.

Non-Disclosure Training

Our sales consultants and staff operate under binding confidentiality protocols.

Section 5

Legal & Regulatory Disclosures

As a legally certified project with approvals from the Sindh Building Control Authority (SBCA) and Sehwan Development Authority (SDA), we comply fully with the laws of Pakistan.

We may share property applicant data only when strictly required:

  • With government development authorities for plot allotment registries, title transfers, and town planning records.
  • With authorized banking institutions to verify official pay orders, direct bank transfers, or demand drafts.
  • When required by a formal court order, legal subpoena, or statutory Pakistani law enforcement directive.
Section 6

Zero Third-Party Data Selling

We uphold a strict Zero Data Selling policy. We do not rent, sell, monetize, trade, or distribute your name, phone number, WhatsApp details, or financial records to third-party telemarketers, credit agencies, or advertising networks under any circumstances.

Your contact information is used solely by official Indus Enclave and Al-Ashraf Group representatives to serve your direct property requirements.

Section 7

Cookies & Digital Analytics

Our website uses standard cookies and browser session storage to deliver an optimal user experience:

  • Essential Functional Cookies: Remembering your preference choices such as selected plot calculator values or modal states.
  • Media & Video Embeds: When viewing site progress videos on our Media page, YouTube and Google services may set standard cookies to ensure smooth video streaming.
  • Anonymized Metrics: We may analyze aggregated, non-identifiable visitor numbers to evaluate popular pages and improve our website performance.

You can choose to disable or block cookies through your individual browser settings at any time without losing access to key website content.

Section 8

Overseas Pakistanis & Remote Booking

A significant portion of our investor family resides overseas in the UAE, Saudi Arabia, the UK, the United States, and across the globe. For remote clients:

  • Digital scans of NICOP, passport, and remittance proofs received via our secure WhatsApp and official email lines are archived with strict confidentiality.
  • Official allotment receipts, booking confirmation letters, and original files are dispatched through trackable international registered courier to your verified mailing address.
  • You may designate an authorized local nominee or representative in Pakistan with a registered CNIC copy to collect physical documentation on your behalf.
Section 9

Your Rights & Record Updates

As a valued buyer or investor, you retain full rights regarding your personal records with Indus Enclave:

✓
Right to Inspect & Access: You may request a statement of account, ledger sheet, or review of your registered allotment file at any time.
✓
Right to Rectify & Update: If your phone number, email, or mailing address changes, contact our customer support team to update your records immediately.
✓
Nominee Updates: You may update your nominated next-of-kin by submitting a formal written request accompanied by an updated CNIC copy.
Section 10

Contact & Privacy Office

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is managed, please contact our legal and customer support office:

Data Controller & Developer

Indus Enclave • Al-Ashraf Group Of Companies

No. 1 & 2, Mezzanine Floor, Osif Arcade, Block No. 15, Gulshan-e-Iqbal, Karachi, Pakistan.
UAN: 111-ASHRAF (274-723)
+92 329 302 3156 / +92 316 822 8918